Website Terms of Use & Privacy Policy

Welcome to https://www.mycalgarypsych.com (the “Site”), operated by Calgary Psychology and EMDR Inc. (“we”, “us”, or “our”). By accessing or using this Site, you agree to the terms outlined below. If you do not agree, you should discontinue use of the Site.

1. Use of This Website
This Site is provided for general informational purposes and to support access to our services. Your use of the Site must be lawful and consistent with these Terms.

You agree not to use the Site in any way that:

  • Violates applicable laws or regulations

  • Infringes on the rights of others

  • Interferes with the operation or security of the Site

  • Attempts to gain unauthorized access to systems or data

  • Transmits harmful, misleading, or inappropriate content

We reserve the right to restrict or terminate access to the Site at our discretion if these Terms are violated.

2. No Therapeutic Relationship / Not Clinical Advice
Information provided on this Site is for general informational and educational purposes only. It is not intended to replace professional psychological or medical advice, assessment, or treatment.

Accessing or using this Site, including submitting forms or contacting us through it, does not establish a therapist-client, psychologist-client, or any other professional relationship.

A formal therapeutic relationship is only established following:

  • Completion of an intake process, and

  • Mutual agreement to engage in services, typically documented through informed consent

If you are experiencing a mental health crisis or require immediate support, you should contact local emergency services or an appropriate crisis resource.

3. Intellectual Property
All materials on this Site—including text, graphics, logos, images, videos, content, and design elements—are owned by Calgary Psychology and EMDR Inc. or used under license.

You are granted a limited, revocable, non-transferable right to access and use the Site for personal or business purposes. You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.

All trademarks, service marks, content, and logos displayed on the Site remain the property of their respective owners and may not be used without authorization.

4. Eligibility and Use by Minors
This Site is not intended for children under the age of 18. Individuals under the age of majority in their jurisdiction may only use the Site with the involvement and consent of a parent or legal guardian.

Any adult permitting a minor to use the Site accepts responsibility for that minor’s use and conduct.

5. Third-Party Content and Links
The Site may include links to external websites or third-party content. These are provided for convenience only.

We do not control or endorse third-party content and are not responsible for its accuracy, reliability, or practices. Accessing third-party content is done at your own risk, and their terms and policies will apply.

6. Site Availability and Accuracy
We aim to keep information on the Site accurate and current; however, errors, omissions, or outdated information may occur.

We reserve the right to:

  • Modify, update, or remove content at any time

  • Suspend or discontinue the Site (temporarily or permanently)

We are not liable for any consequences resulting from reliance on Site content.

7. Privacy and Data Collection

Information You Provide
You may voluntarily submit personal information when interacting with the Site (e.g., forms or inquiries). Providing this information is optional but may be necessary to access certain features.

Automatically Collected Data
We may collect non-identifiable technical data such as browser type, device information, and connection details to improve Site performance.

Cookies
Cookies and similar technologies may be used to enhance functionality and understand usage patterns. You can disable cookies in your browser settings, though some features may not function properly.

Use of Information
Information collected may be used to:

  • Operate and maintain the Site

  • Improve user experience

  • Ensure content is displayed correctly

Information Sharing
We do not sell or rent personal information. We may share limited information with trusted third-party service providers who support the operation of our Site and business, including website hosting, analytics, marketing, and search engine optimization services.

These providers may process information on our behalf to help us understand website usage, improve performance, and enhance visibility of our services. Information shared is limited to what is reasonably necessary and, where possible, is aggregated or de-identified. Some third-party tools may collect information directly through cookies or similar technologies in accordance with their own privacy policies.

By using the Site, you acknowledge and consent to the use of such third-party services and their role in processing data as required to perform their functions.

We do not use information collected through the Site for clinical decision-making or include it in client health records.

Data Security
We implement reasonable safeguards to protect information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

8. Electronic Communications
By contacting us through the Site or communicating electronically, you consent to receive communications from us in electronic form or by phone. This may include email responses or notices posted on the Site.

9. User Submissions and Feedback
If you choose to submit feedback, suggestions, or other materials:

  • You confirm that you have the right to share them

  • You grant us a perpetual, royalty-free, unrestricted right to use, modify, and distribute them

  • You acknowledge that we are not obligated to compensate or credit you

10. Disclaimer of Warranties
The Site is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we make no guarantees regarding:

  • Accuracy or completeness of content

  • Availability or uninterrupted access

  • Freedom from errors, viruses, or harmful components

Your use of the Site is at your own risk.

11. Limitation of Liability
To the extent permitted by law, Calgary Psychology and EMDR Inc. and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Site

  • Reliance on Site content

  • Technical issues, interruptions, or security breaches

If you are dissatisfied with the Site, your sole remedy is to stop using it.

12. Indemnification
You agree to indemnify and hold harmless Calgary Psychology and EMDR Inc., its affiliates, employees, and contractors from any claims, damages, or expenses arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Your infringement of any third-party rights

13. Dispute Resolution
Any disputes arising from use of the Site will first be addressed through good faith negotiation.

If unresolved, disputes may be submitted to binding arbitration in Alberta in accordance with applicable arbitration rules. Proceedings will be conducted on an individual basis and not as part of a class action, unless prohibited by law.

14. Governing Law
These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada. Any legal proceedings will fall under the jurisdiction of Alberta courts unless otherwise required.

15. Changes to These Terms
We may update these Terms at any time by posting a revised version on the Site. Continued use of the Site after changes are posted constitutes acceptance of those updates.

16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information
If you have questions about these Terms or our privacy practices, please contact us at connect@mycalgarypsych.com

Last updated: March 30, 2026

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